You will also find information about the refund: support.avira.com/hc/en-us/articles/360000744025-How-can-I-receive-a-refund-for-my-Avira-order§ We are responsible for all your damages, which are due to our gross negligence or wilful intent, which results in culpable injury to life, body and health, and which occurs after the adoption of a warranty or under the Product Liability Act. In all other cases, our liability for damages is limited to the breach of essential obligations arising from these terms. Essential obligations are only those obligations that must first be fulfilled for the correct performance of the contract and on which you can rely. Our liability for data loss is limited to the typical costs of restoring it, which are common and typical when making backup copies. Nothing in these Terms and Conditions relieves you of your obligations to make regular backups of your data. With respect to some of our products, we may offer at our discretion technical support which is described in detail in www.avira.com/en/support. We provide such technical support without any warranty. Before obtaining such support, it is your responsibility to back up all your existing data, software and programs. We may at any time stop or suspend the offer of technical support for a particular product. We may change these Terms and Conditions at any time, for example. B to reflect changes to our products and the way they are sold and distributed. We will post these revised terms on www.avira.com/legal, but we will likely require you to agree to the updated terms.